Policies & procedures

Equality, Diversity and Inclusion Policy

The purpose of this policy is to provide a clear framework for equality, diversity and inclusion across Street Lights Collective CIC. It explains the standards expected of everyone connected to the Organisation and the practical steps th…

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Policy detail
Information
Organisation name
Street Lights Collective CIC
Company number
17300794
Registered office
Prime Apartments, 483 Green Lanes, London, N13 4FG
Policy owner
Board of Directors
Applies to
Directors, advisors, staff, six trauma informed practitioners, volunteers, partners, contractors, young people, families and community participants
Related safeguarding lead
Phillip Chackochen, Designated Safeguarding Lead
Date approved
To be inserted
Review cycle
Annually, or sooner if law, guidance, delivery risk or organisational structure changes

Policy Statement

Street Lights Collective CIC is committed to equality, diversity, inclusion, dignity and belonging in every part of its work. The Organisation exists to serve young people, families and communities through its ethos of Presence. Power. Purpose. This policy sets out how Street Lights will promote fairness, challenge discrimination, remove barriers and create spaces where people are treated with respect, safety and value.

Street Lights recognises that communities are shaped by race, culture, class, gender, faith, disability, trauma, poverty, exclusion, family history, education, geography, migration, care experience, youth justice involvement and many other lived realities. Some of these are protected by law. Others may not be protected characteristics but still shape whether people feel safe, heard, respected and able to access support.

Street Lights will not tolerate unlawful discrimination, harassment, victimisation, bullying, abuse, hate speech or exclusionary practice. The Organisation will actively work to create a culture where every person is treated with dignity and where difference is understood as part of community strength.

Purpose of This Policy

The purpose of this policy is to provide a clear framework for equality, diversity and inclusion across Street Lights Collective CIC. It explains the standards expected of everyone connected to the Organisation and the practical steps the Organisation will take to promote fair access, safe participation and inclusive practice.

This policy is designed to support delivery in schools, community settings, youth programmes, family programmes, mentoring, community events, outreach, professional training, online spaces, partnership work and internal governance.

Legal and Practice Framework

Street Lights Collective CIC will operate in line with relevant equality, safeguarding, employment, data protection and human rights duties. The key legal and practice framework includes:

Street Lights is a Community Interest Company and is not automatically a public authority. However, where it works with public bodies, schools, local authorities or commissioned services, it will support good equality practice and work in a way that is consistent with the aims of the Public Sector Equality Duty, where relevant to the partnership or commissioned activity.

Scope of This Policy

This policy applies to:

The policy applies to all Street Lights activities, including governance, recruitment, training, programme design, delivery, safeguarding, communication, events, social media, partnerships, complaints, evaluation and decision making.

Core Equality Principles

Street Lights will be guided by the following principles.

PrincipleMeaning in practice
DignityEvery person must be treated as someone of worth, regardless of background, behaviour, status, history or need.
EquityPeople may need different forms of support to access the same level of opportunity, safety and participation.
RespectLanguage, behaviour and decision making must communicate respect for each person and community.
BelongingStreet Lights will build spaces where people can participate without fear of shame, ridicule, exclusion or discrimination.
Cultural humilityStreet Lights will listen, learn and avoid assuming that one cultural experience represents every person or family.
Trauma informed practiceThe Organisation will recognise how trauma, stress and social inequality can affect behaviour, trust and access.
AccountabilityDiscriminatory practice must be challenged and corrected. Good intentions do not remove the need for responsibility.
Community voiceYoung people, families and communities must have meaningful input into programmes that affect them.

Protected Characteristics

The Equality Act 2010 protects people from discrimination connected to the following protected characteristics:

Street Lights will not unlawfully discriminate against anyone because of a protected characteristic. The Organisation will also take account of additional life factors that may create barriers to access, even where those factors are not protected characteristics in law.

These additional factors may include care experience, youth justice involvement, school exclusion, immigration insecurity, language barriers, poverty, postcode stigma, family trauma, bereavement, housing insecurity, neurodiversity, digital exclusion, low literacy, caring responsibilities, community violence, criminal exploitation and previous negative experiences with services.

Forms of Unacceptable Conduct

The following conduct is unacceptable within Street Lights Collective CIC and its programmes.

Equality, Safeguarding and Contextual Risk

Street Lights understands that equality and safeguarding are connected. Some young people and families face harm not only because of individual circumstances, but because of the environments around them. This includes peer groups, schools, estates, transport routes, social media platforms, community spaces, family systems and public services.

Street Lights will apply contextual safeguarding principles when considering equality, inclusion and risk. This means looking beyond the individual and asking how wider environments may expose people to harm, exclusion, stigma, pressure or discrimination.

In practice, Street Lights will consider:

Equality work must therefore be practical, not performative. It must shape risk assessments, safeguarding planning, venue choices, communication, staff training, referral routes, programme design and evaluation.

Inclusive Programme Design

Street Lights will design programmes that are accessible, culturally relevant, trauma informed and responsive to community realities.

When planning programmes, Street Lights will consider:

Reasonable Adjustments and Access

Street Lights will make reasonable adjustments to remove or reduce barriers for disabled people, including disabled young people, parents, carers, staff, volunteers and participants.

Reasonable adjustments may include:

Where an adjustment cannot be made, Street Lights will record the reason and consider alternative support where possible.

Culture, Race and Identity

Street Lights recognises that race, culture and identity are central to the lived experience of many young people and families. The Organisation will not treat culture as an add on. It will recognise culture, heritage, family story, migration history, faith, language and community memory as important protective factors.

Street Lights will challenge racism, racial stereotyping, colourism, cultural disrespect and assumptions about behaviour based on race, ethnicity, language, postcode or family background.

Street Lights will promote culturally responsive practice by:

Faith, Belief and Respectful Practice

Street Lights recognises that faith and belief can be a source of identity, strength, belonging and community leadership. The Organisation will respect people of all faiths and beliefs, and those with no faith or belief.

Street Lights will ensure that no person is pressured to adopt a faith position in order to access support. Where faith groups are involved as partners or hosts, participation must remain respectful, safe, inclusive and aligned with safeguarding and equality standards.

Practical considerations may include prayer space, dietary needs, faith observance, modesty, cultural sensitivity and respect for family and community values, while ensuring that equality and safeguarding duties remain central.

Sex, Gender, Relationships and Safe Spaces

Street Lights works with boys, girls, young men, young women, parents, carers and families. Some work may require targeted spaces based on age, sex, gender, role, lived experience or safeguarding need. Any targeted provision must be designed lawfully, proportionately and with clear safeguarding rationale.

Street Lights will treat people with dignity and will not tolerate sexism, sexual harassment, misogyny, homophobia, biphobia, transphobia, gender based humiliation or abuse.

Where issues relating to sex, gender identity, privacy, toilets, changing spaces, personal care, safety or single sex provision arise, Street Lights will consider the law, safeguarding, dignity, proportionality, privacy and the needs of all participants. Decisions will be recorded where necessary and handled sensitively.

Disability, Neurodiversity and Mental Health

Street Lights recognises that disability, neurodiversity and mental health needs can affect how people communicate, learn, process information, manage emotions and participate in groups. The Organisation will avoid labelling people as difficult when their needs may not yet be understood.

Street Lights will seek to make activities accessible to people with physical disabilities, learning disabilities, sensory needs, neurodivergence and mental health needs. This includes attention to pace, environment, communication, predictability, sensory load, emotional safety and reasonable adjustments.

Street Lights will not present itself as a clinical mental health service unless qualified professionals are delivering a clearly defined service. Where needs are beyond the scope of Street Lights provision, appropriate signposting and safeguarding routes will be used.

Language, Communication and Representation

Street Lights will use language that protects dignity. The Organisation will avoid language that labels young people as problems, threats or statistics. It will challenge descriptions that soften harm when safeguarding risks are present, and also challenge descriptions that criminalise children without understanding their context.

Communication should be clear, respectful and accessible. Public materials, social media posts, reports and promotional content must avoid stereotypes, tokenism, exploitation of trauma and unnecessary disclosure of personal information.

Images, stories and testimonials must only be used with appropriate consent and must not expose young people, families or vulnerable adults to shame, risk, retaliation or unwanted attention.

Recruitment, Selection and Workforce Practice

Street Lights is committed to fair and inclusive recruitment, selection and workforce practice.

The Organisation will seek to:

Street Lights recognises that its six trauma informed practitioners bring important specialist skill and lived understanding to delivery. They must work within this policy, the safeguarding policy, the code of conduct and agreed delivery standards.

Training and Development

Street Lights will ensure that directors, staff, volunteers, practitioners and relevant partners understand their equality responsibilities.

Training and development may include:

Roles and Responsibilities

RoleResponsibility
Board of DirectorsOwns this policy, ensures it is implemented, reviews equality risks, monitors complaints and ensures equality is built into governance and strategy.
Andrew Fuller, DirectorProvides strategic leadership and ensures the ethos of Presence. Power. Purpose. is reflected in inclusive practice, public representation and programme development.
Mark Anthony Malcolm, DirectorSupports strategic leadership, programme oversight and inclusive delivery standards across Street Lights activity.
Phillip Chackochen, Designated Safeguarding LeadEnsures safeguarding concerns linked to discrimination, abuse, exploitation, hate incidents or contextual risk are identified, recorded, escalated and managed appropriately.
Marisa Ferguson, Finance and Compliance LeadSupports transparent compliance, record keeping and fair financial practice, including funder requirements linked to equality and access.
Board Advisors and Specialist AdvisorsProvide challenge, guidance and expertise to strengthen inclusive practice, community accountability and safeguarding awareness.
Practitioners, staff and volunteersTreat people fairly, follow this policy, challenge discrimination, report concerns and promote safe inclusive spaces.
Partners and contractorsWork in a way that is consistent with Street Lights values, safeguarding standards and equality expectations.
Young people and participantsAre expected to treat others with respect and will be supported to understand dignity, difference, responsibility and safe community behaviour.

Events, Outreach and Community Delivery

Street Lights delivers in real community contexts, including events, outreach, school programmes, community education and youth spaces. Equality must be considered before, during and after all delivery.

Event and outreach planning should consider:

Online Spaces and Social Media

Street Lights recognises that online spaces can both connect and harm young people. Social media can promote positive identity and opportunity, but it can also increase bullying, comparison, grooming, humiliation, exploitation, threats and postcode conflict.

Street Lights online activity must:

Partnerships and Commissioned Work

Street Lights will work with schools, local authorities, charities, businesses, community groups, faith groups and other partners. The Organisation will seek partnerships that respect equality, safeguarding, community benefit and the Street Lights ethos.

Before entering significant partnerships, Street Lights should consider:

Complaints and Concerns

Any person may raise a concern if they believe discrimination, harassment, victimisation, bullying, exclusion or unfair treatment has taken place.

Concerns may be raised by young people, parents, carers, staff, volunteers, practitioners, partners, advisors, community members or members of the public.

Street Lights will:

Where an equality concern is also a safeguarding concern, the safeguarding policy and referral procedures must be followed immediately.

Hate Incidents and Hate Crime

Street Lights will take hate incidents seriously. A hate incident may involve hostility or prejudice based on disability, race, religion, sexual orientation, transgender identity or other perceived identity factors. Some hate incidents may also be criminal offences.

Where a hate incident occurs, Street Lights will consider:

Monitoring and Review

Street Lights will monitor equality, diversity and inclusion through proportionate systems that respect privacy and data protection.

Monitoring may include:

The Board will review this policy annually, or sooner if there are changes in law, guidance, organisational structure, delivery context, funder requirements or serious incidents.

Breaches of This Policy

Breaches of this policy may result in action, including training, supervision, removal from activity, ending a partnership, disciplinary action, referral to statutory agencies or other steps required to protect people and the Organisation.

The response will depend on the nature, seriousness and impact of the breach, and whether safeguarding, legal or contractual duties are involved.

Policy Approval

Approval detailInformation
Policy approved byBoard of Directors
Date approvedTo be inserted
Next review dateTo be inserted
Policy ownerBoard of Directors
Safeguarding contactPhillip Chackochen, Designated Safeguarding Lead
Signature, Director______________________________
Signature, Director______________________________

Reference Guidance

This policy has been developed with reference to the Equality Act 2010, government guidance on equality rights, Equality and Human Rights Commission guidance on protected characteristics, and relevant safeguarding and organisational governance expectations.

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